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The Visitor Centre

The Visitor Centre at Batsford is specially designed to be accessible to everyone.  Inside you’ll find the Arboretum entrance, Garden and Gift Shops and Garden Terrace Café all on one level as well as disabled toilets.

Car parking

Designated disabled parking is available immediately outside the main Visitor Centre.

From the main car park, disabled visitors can access the main building via a purpose built ramp which leads down to the level area and into the main entrance.

The Plant Centre

The Plant Sales area is accessible via a series of gently sloping paths specifically designed to comply with disabled access regulations.

The Arboretum

The Arboretum is situated on a hillside and may prove a challenge to less mobile visitors. 

About 25% of the Arboretum is accessible by manual wheelchairs but electrically powered wheelchairs and mobility scooters will make the paths easier to negotiate.

Traditional wheelchairs are available to hire - please call us on 01386 701441 to book. Wheelchair users are not charged an entrance fee for the Arboretum.

Tramper mobility scooters

Batsford offers less able visitors greater access to the Arboretum thanks to our all-terrain vehicle called the Tramper.

Visitors can hire one of our Tramper for a single two-hour slot only at 10.00am, 12.00pm or 2.00pm each day.

We provide a short training session for Tramper users to ensure they’re comfortable using the Tramper before they set-off into the arboretum. Please note, a face covering must be worn during the training session and we politely ask that accompanying visitors wait by the main building while the training session takes place.

Tramper hire costs £2.50 per session (plus arboretum entrance fee). Members of the Countryside Mobility scheme can hire our Tramper for free, just paying the normal concessionary entrance fee.

To book the Tramper, please call us on 01386 701441.

To find out more about the South West Countryside Mobility Scheme and which other venues have Trampers, please call 01392 459222 or visit